Vanilla Air scores 4.0 out of 10: the plain average of the measures below, rounded to one decimal. Each measure is an editorial assessment of the published facts.
What to watch
- Airline ceased; last flight ran 26 October 2019
- Seat pitch and width never confirmed
- Baggage allowances and fees never confirmed
- Standard seat selection charged a fee, amount unpublished
The editorial take
- Strongest on
- Reliability & operations: single researched A320 type from Narita Terminal 2
- Held back by
- Unconfirmed seat pitch and width, baggage allowances, fees, and no star rating
- Which cabin
- Extra-legroom aisle seats suit tall travellers; exit rows need passengers 15 or older.
4 measures, scored the same way for every airline we ticket.
Reliability & operations5/10
Vanilla Air's only researched aircraft type was the Airbus A320, flown from Narita Terminal 2 with 166 or 180 seats, per a 2014 Narita Airport release. Punctuality was never researched, and that gap holds this score at the middle. The Narita minimum connection time is also unconfirmed, so tight transfers cannot be judged.
Sources: Narita Airport release: Vanilla Air launches Narita–Amami-Oshima (23 April 2014)
Comfort & experience4/10
Vanilla Air's seatmap offered extra-legroom seats beside the aisle and the emergency exits, and standard seats could be chosen for a fee. Seat pitch and width were never confirmed, which holds this score low. Row 12, an emergency exit row, did not recline. Meals, Wi-Fi and power were not confirmed.
Value & network4/10
Vanilla Air was a low-cost carrier, and standard seat selection cost extra, though the seatmap page gives no amount. Baggage allowances and fees were never confirmed, which holds this score low. Its Narita routes ran to Naha, Sapporo and Taipei, but no loyalty programme details are confirmed.
Professional airline rating3/10
No star rating, rating body or award was researched for Vanilla Air, so there is nothing to quote and this score stays at the bottom. It was an ANA HOLDINGS subsidiary and carried about 2,635,000 passengers in fiscal year 2018, per a Peach press release of 13 March 2020. That is a measure of scale, not service quality.
How the score is built
- 4 measures, each scored out of 10
- The headline is the plain average of those measures, computed in the open
- Each measure is an editorial assessment based on the published facts and sources in the breakdown
- No airline pays to be rated, and no placement is sold
What we deliberately left out
- Safety. It is not a marketing metric and we will not rank carriers on it.
- Cancellation rate and fleet age. Omitted rather than estimated, until a sourced field exists for every airline.
- Any sub-metric we cannot attribute. An unsourced measure is dropped, not guessed.
- Blended third-party scores that mix in inputs we have already rejected elsewhere on this page.
The full method, measure by measure, is on how we score airlines.




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