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Citilink

Why choose Citilink for your next trip? ✈️

Discover the diverse archipelago of Indonesia with Citilink, the country's leading low-cost carrier. Established in 2001 as a subsidiary of Garuda Indonesia, Citilink has been dedicated to providing affordable and reliable air travel across the region. Here's why Citilink stands out:

Extensive Network: Serving numerous domestic destinations and select international routes.
Modern Fleet: Comprising Airbus A320-200, A320neo, and ATR 72-600 aircraft.
Affordable Travel: Competitive pricing without compromising on service quality.
Customer Focused: Emphasis on punctuality and passenger satisfaction.

Citilink's mission to "connect people and places" ensures a seamless travel experience, whether you're exploring Indonesia's rich cultural heritage or traveling for business.

Citilink Authentic Reviews

What Travelers Say About Citilink: Authentic Reviews 📊

Citilink is Certified as a 4-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage/seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.

Highlights From Verified Reviews 📈

Friendly and attentive cabin crew
Timely departures and arrivals
Comfortable seating arrangements
Clean and well-maintained aircraft
Efficient check-in and boarding processes

Professional Tip: Utilize Citilink's online check-in available 24 hours before departure to save time at the airport

Citilink : Check-in, Baggage Policy, Wi-Fi and In-Flight Entertainment, Food & Drink, Special Services

Citilink Travel Information 🛫

Check-In

Online: Available from 24 hours before your flight using your booking code.
Airport Counters: Open at least 2 hours before departure and close 45 minutes prior to flight departure.

Baggage Policy

Carry-on: Passengers are allowed one piece of carry-on luggage (maximum 7 kg) and one small personal item.
Checked Baggage: Fees apply depending on weight and destination.
Overweight Baggage: Additional fees apply for excess or oversized baggage.

Wi-Fi and In-Flight Entertainment

Wi-Fi: Citilink offers free in-flight Wi-Fi on select flights, being the first low-cost carrier in the Asia-Pacific region to do so.
Entertainment: Passengers are encouraged to bring personal entertainment devices.

Food & Drink

Purchases: A variety of snacks and beverages are available for purchase on board.
Pre-Order: Passengers can pre-order meals during booking for a wider selection.

Special Services

Assistance: Services are available for passengers with disabilities or special needs.
Unaccompanied Minors: Services are available for children traveling alone.
Medical Needs: Passengers requiring special medical assistance should inform the airline in advance to ensure proper arrangements.

Citilink Must Visit Destinations

Top 5 Must-Visit Citilink Destinations: Your Next Adventure Awaits

Bali (Denpasar) 🏝️

Stunning beaches and vibrant nightlife
Rich cultural heritage with numerous temples
World-class surfing and diving spots

Jakarta 🌆

Bustling metropolis with diverse culinary scenes
Historical landmarks and museums
Shopping hubs ranging from traditional markets to modern malls

Yogyakarta 🏯

Gateway to the majestic Borobudur and Prambanan temples
Center of Javanese arts and culture
Lively street art and culinary delights

Surabaya 🏙️

Blend of modernity and colonial history
Access point to Mount Bromo adventures
Renowned for its seafood cuisine

Makassar 🌊

Gateway to Eastern Indonesia and beyond
Home to the beautiful Losari Beach
Rich maritime history and delicious seafood

Citilink Seat Options

Citilink Seat Options: Your Perfect Match for Every Journey

Economy Class

Seating: Standard seating with a 31-inch seat pitch.
Comfort: Ergonomically designed seats for a comfortable journey.
Service: Friendly cabin crew ready to assist.

Green Zone

Location: First five rows and emergency exit rows.
Benefits: Extra legroom, complimentary snacks, beverages, and insurance.
Booking: Available for an additional fee during booking or check-in.

Loyalty Program

Citilink Loyalty Program: Miles of Rewards 🏅

Earn Points Flying Citilink

Green Miles Program: Earn miles when you fly with Citilink and redeem them for discounts, upgrades, and exclusive benefits.
GarudaMiles Partnership: As a subsidiary of Garuda Indonesia, Citilink allows travelers to earn and redeem GarudaMiles points.

Program Benefits

Redeem miles for flight discounts
Upgrade to Green Zone for extra comfort
Excess baggage rewards and priority services
Exclusive promotions for frequent flyers

Tier Levels

Basic → Silver → Gold → Platinum
Higher tiers offer increased earning rates and additional travel perks, including lounge access at select airports.