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Laters.com kwaliteitsscores van luchtvaartmaatschappijen

De Laters.com kwaliteitsscore voor luchtvaartmaatschappijen is onze redactionele beoordeling op een schaal van 10 van hoe het écht is om met een maatschappij te vliegen nadat je hebt geboekt. Elke maatschappij waarvoor we tickets uitgeven, krijgt een score op dezelfde maatstaven, zodat je de cijfers vóór het boeken gelijkwaardig kunt vergelijken.

Gerangschikt van hoog naar laag. Elke maatstaf is een redactionele beoordeling van gepubliceerde feiten, en op elke pagina van een luchtvaartmaatschappij staan de bronnen achter haar eigen cijfers. Hoe we luchtvaartmaatschappijen beoordelen

  1. Nr. 1

    Qatar Airways

    8.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    9
    Value & network
    6
    Passenger ratings
    8

    Value for money scores just 3.69 on Skytrax, and complaints flag chaotic airport boarding.

  2. Nr. 2

    Frontier Airlines

    7.8/10

    Laters.com Airline Quality Score

    Reliability & operations
    7
    Comfort & experience
    7
    Value & network
    9
    Professional airline rating
    8

    On-time performance of 70.7%, and no Wi-Fi, seatback screens or power outlets on board.

  3. Nr. 3

    Qantas

    7.8/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    9
    Value & network
    7
    Passenger ratings
    6

    No issuer-named passenger rating is supplied, and Wi-Fi isn't guaranteed fleet-wide.

  4. Nr. 4

    Singapore Airlines

    7.8/10

    Laters.com Airline Quality Score

    Reliability & operations
    7
    Comfort & experience
    8
    Value & network
    7
    Passenger ratings
    9

    On-time performance (78.58% in 2025) is solid but ranks fourth in Asia-Pacific, short of the region’s very best.

  5. Nr. 5

    IndiGo

    7.5/10

    Laters.com Airline Quality Score

    Reliability & operations
    9.5
    Comfort & experience
    8
    Value & network
    5.5
    Passenger ratings
    7

    A long list of ancillary charges, from seat selection fees to INR 800-per-kg excess baggage.

  6. Nr. 6

    SAS

    7.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    9
    Value & network
    6
    Passenger ratings
    5

    Ancillary bag fees, including a 45 EUR airport carry-on charge and up to 135 EUR overweight fees.

  7. Nr. 7

    Batik Air Malaysia

    7.1/10

    Laters.com Airline Quality Score

    Reliability & operations
    8.5
    Comfort & experience
    9
    Value & network
    6
    Passenger ratings
    5

    No confirmed passenger rating body or award, leaving reputation unresearched.

  8. Nr. 8

    Cathay Pacific

    7.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    9
    Value & network
    5
    Passenger ratings
    5

    No confirmed Skytrax star rating or passenger review score was supplied.

  9. Nr. 9

    Condor Flugdienst

    7.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    9
    Value & network
    5
    Passenger ratings
    5

    Ancillary fees stack up, from £25 airport check-in to US$180 extra bags on US routes

  10. Nr. 10

    Malaysia Airlines

    7.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    8
    Value & network
    6
    Professional airline rating
    6

    Passenger sentiment is mixed, with Skytrax ground service at 3.24 and only 56% recommending the airline.

  11. Nr. 11

    Air France

    6.8/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    9
    Value & network
    6
    Passenger ratings
    3

    Passenger ratings, dragged down by a 2.42 Skytrax ground service score and 41% recommend rate.

  12. Nr. 12

    Lufthansa

    6.8/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    9
    Value & network
    6
    Passenger ratings
    3

    Passenger sentiment, with Skytrax value for money at just 2.1 and 27% recommending the airline.

  13. Nr. 13

    Emirates

    6.5/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    9
    Value & network
    5
    Passenger ratings
    4

    Passenger ratings, dragged down by a Skytrax ground service score of 2.59 and a 36% recommend rate.

  14. Nr. 14

    Air New Zealand

    6.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    8
    Value & network
    5
    Passenger ratings
    4

    Passenger ratings, dragged down by a Skytrax value-for-money score of just 2.47.

  15. Nr. 15

    British Airways

    6.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    8
    Value & network
    5
    Passenger ratings
    3

    Passenger ratings, dragged down by a 2.35 Skytrax value-for-money score and 30% recommend rate.

  16. Nr. 16

    Etihad Airways

    6.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    9
    Value & network
    5
    Passenger ratings
    2

    Passenger sentiment, with Skytrax value for money at 1.78 and only 14% recommending it

  17. Nr. 17

    Virgin Australia

    6.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    7
    Value & network
    6
    Passenger ratings
    4

    Weak Skytrax scores, including a 1.67 wifi rating and 67% recommend rate.

  18. Nr. 18

    Canadian North

    6.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    8.5
    Comfort & experience
    6
    Value & network
    5.5
    Passenger ratings
    4

    Passenger sentiment lags, with just a 29% recommend rate and 3.33 Skytrax ground service score.

  19. Nr. 19

    Philippine Airlines

    6.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    4
    Value & network
    5
    Professional airline rating
    7

    Passenger-rated cabin comfort, dragged down by a 1.42 wifi score and 2.83 seat comfort score.

  20. Nr. 20

    Fly540

    5.5/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    3
    Value & network
    5
    Passenger ratings
    5

    No published seat pitch, meals, Wi-Fi or entertainment for the Economy cabin.

  21. Nr. 21

    flydubai

    5.5/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    6
    Value & network
    5
    Passenger ratings
    3

    Passenger sentiment, with a 19% recommend rate and 1.76 Skytrax ground service score.

  22. Nr. 22

    TUI Airways

    5.5/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    6
    Value & network
    4
    Passenger ratings
    4

    Passenger sentiment, with only a 51% recommend rate and 2.72/5 ground service on Skytrax.

  23. Nr. 23

    AirAsia

    5.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    4
    Value & network
    4
    Professional airline rating
    5

    Tight economy seating from 28in pitch and low Skytrax comfort scores, including a 2.49 seat comfort rating.

  24. Nr. 24

    Alaska Airlines

    5.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    7
    Value & network
    4
    Passenger ratings
    2

    Skytrax passenger ratings, with food, wifi and entertainment all scoring below 1.3 out of 5

  25. Nr. 25

    American Airlines

    5.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    6
    Comfort & experience
    4
    Value & network
    6
    Professional airline rating
    5

    30-inch pitch and 16.6 to 17.8-inch seat width in Boeing 737-800 Main Cabin, and a 3-star SkyTrax rating

  26. Nr. 26

    JetBlue Airways

    5.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    6
    Comfort & experience
    7
    Value & network
    5
    Professional airline rating
    3

    Cirium's 74.66% on-time figure for 2025 sits below the stronger 75-85% band

  27. Nr. 27

    Spirit Airlines

    5.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    6
    Value & network
    5
    Passenger ratings
    2

    A 7% recommend rate and Skytrax ground service scored 1.45/5

  28. Nr. 28

    Air Arabia

    5.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    6
    Value & network
    4
    Passenger ratings
    2

    Passenger ratings, with only 14% recommending the airline and ground service scored 1.64 out of 5.

  29. Nr. 29

    Allegiant Air

    5.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    7
    Comfort & experience
    3
    Value & network
    4
    Professional airline rating
    6

    Tight 28-29in economy pitch and weak Skytrax sub-scores, including a 1.87 value-for-money rating.

  30. Nr. 30

    Lion Air

    5.0/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    6
    Value & network
    4
    Passenger ratings
    2

    Passenger sentiment, with only 15% of reviews recommending the airline and a 1.72 value-for-money score.

  31. Nr. 31

    Wizz Air Malta

    4.8/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    4
    Value & network
    4
    Passenger ratings
    3

    Economy seat pitch of 28in and no published Skytrax rating or award.

  32. Nr. 32

    Cebu Pacific

    4.5/10

    Laters.com Airline Quality Score

    Reliability & operations
    9
    Comfort & experience
    3
    Value & network
    4
    Professional airline rating
    2

    Low Skytrax scores across seat comfort, food, wifi and ground service, plus a 16% recommend rate.

  33. Nr. 33

    Scoot

    4.5/10

    Laters.com Airline Quality Score

    Reliability & operations
    4
    Comfort & experience
    5
    Value & network
    5
    Professional airline rating
    4

    No comparable current annual on-time or cancellation result was verified. The Basic fare has no checked bag, Wi-Fi is limited to Boeing 787 flights, and processing fees vary by departure market and payment method.

  34. Nr. 34

    Southwest Airlines

    4.5/10

    Laters.com Airline Quality Score

    Reliability & operations
    6
    Comfort & experience
    4
    Value & network
    5
    Professional airline rating
    3

    A 77.04% on-time rate (Cirium, 2025) and low Skytrax scores across seat comfort and value for money.

  35. Nr. 35

    Ryanair

    4.4/10

    Laters.com Airline Quality Score

    Reliability & operations
    8.5
    Comfort & experience
    3
    Value & network
    4
    Passenger ratings
    2

    A 28.3in seat pitch and Skytrax value-for-money score of 1.97.

  36. Nr. 36

    easyJet

    4.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    5
    Comfort & experience
    3
    Value & network
    4
    Professional airline rating
    5

    Punctuality and comfort: 61.19% on-time arrivals in August 2026, a 28-inch minimum seat pitch, no free hold bag on any fare, and a £60 airport bag drop fee.

  37. Nr. 37

    United Airlines

    4.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    8
    Comfort & experience
    3
    Value & network
    4
    Professional airline rating
    2

    Passenger sentiment is weak, with just a 25% recommend rate and low Skytrax ground service scores

  38. Nr. 38

    Eurowings

    3.8/10

    Laters.com Airline Quality Score

    Reliability & operations
    7
    Comfort & experience
    3
    Value & network
    3
    Passenger ratings
    2

    Skytrax scores across comfort, food, wifi and ground service all sit below 2.5 out of 5.

  39. Nr. 39

    Volaris

    3.3/10

    Laters.com Airline Quality Score

    Reliability & operations
    3
    Comfort & experience
    3
    Value & network
    4
    Professional airline rating
    3

    An on-time rate of just 31.0% and average delays of 30.8 minutes.