If you cannot make a payment, please contact Clearpay
here.
As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.
Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less.
Missing payments may also make it harder or more expensive to borrow in future. From 15 July 2026, missed payments may be reported to Credit Reference Agencies. Please see Clearpay Terms of Service for further details. Please see
Clearpay Terms of Service for further details.